Shipping policy

Orders are typically processed within 1–3 business days. Processing times may increase during launches or holidays.

Shipping options and rates are displayed at checkout. Tracking information is emailed once your order ships.

Delivery estimates begin after processing and vary by destination and carrier.

Customers are responsible for providing a complete and accurate shipping address.

Once accepted by the carrier, delivery is managed by the carrier. We will gladly assist with claims and tracking.

Customers are responsible for any customs duties, taxes, or import fees required by their country.

Every shipment is packaged with care to deliver a luxury experience from our house to yours.

Crowned Quality

Luxury hair selected to meet our highest standards of beauty, softness, and lasting performance.

Crowned Service

Personalized support before, during, and after every purchase because your satisfaction matters.

Crowned Delivery

Beautifully packaged and carefully shipped with tracking from our house to yours.